INSIDE/OUTSIDE SALES REPRESENTATIVE
AAA Mainline Home Health Care Agency will:
- foster your growth
- offer a competitive salary
- provide you with healthcare coverage at 50% cost to you
- provide life insurance with a $10,000 policy at no cost to you
- offer opportunities for annual bonuses based on your specific performance
- to offer annual increases based on your performance
- offer room to grow and develop professional roots
- allow you to transition into other departments or the department that is the best fit for you
- give you a familial environment that makes you feel at home
AAA Mainline Home Health Care Agency is a community focused, Medicare Certified agency, providing services throughout the greater Philadelphia area. Our care givers provide comprehensive care, with a focus on participant preferences, and dedication to living our mission of serving our participants regardless of diagnosis. It’s based on the belief that every person who is ill or injured has the right to be cared for with dignity. Each patient is cared for by a Caregiver who provides home care that is designed to cater to each specific participant.
RESPONSIBILITIES:
- Call on healthcare facilities, physicians, clinics and eldercare facilities in order to generate sales for Home Care Staffing.
- Meet or exceed established sales targets.
- Generate client referrals from professional referral sources.
- Represent our agency professionally and knowledgeably in the healthcare community.
- Promote agency services.
- Strengthen and maintain existing referral sources.
- Develop Marketing Plan for new or existing territory.
- Seek, develop, and participate in marketing opportunities in the community.
- Establish working rapport with health care professionals in the territory.
QUALIFICATIONS:
- Minimum of 3 years of proven sales experience in generating new business preferably in the health care industry.
- Proven ability to generate leads and monitor referrals, to manage a sales territory, maintaining and building relationships with new and existing contacts.
- Experience with public speaking (in addition to presentation skills). Strong at persuasive and educational writing and speaking.
- Comfortable with closing/asking for business.
- Requires valid driver’s license, reliable transportation, and insurance.
AAA Mainline Home Health Care Agency is an Equal Opportunity/Affirmative Action employer. We welcome individuals from diverse backgrounds and perspectives. We firmly believe that an inclusive and respectful environment enriches the community and the client and employment experience of its members. We prohibit discrimination against individuals based on race, color, national origin, religion, sex, sexual orientation, disability, age, status as a veteran or special disabled veteran, gender identity or expression, genetic information, pregnancy, childbirth or related medical conditions and any other prohibited characteristic.
OUTSIDE SALES REPRESENTATIVE
AAA MAINLINE HOME HEALTH CARE AGENCY, LLC offers an excellent benefit package that includes generous paid time off, paid holidays, healthcare benefits (Health, Vision, and Dental), Life insurance and 401K.
JOB SUMMARY:
- Call on healthcare facilities, physicians, clinics, and eldercare facilities in order to generate sales for Home Care Staffing.
- Meet or exceed established sales targets.
- Generate client referrals from professional referral sources.
- Represent our agency professionally and knowledgeably in the healthcare community.
- Promote agency services.
- Strengthen and maintain existing referral sources.
- Develop Marketing Plan for new or existing territory.
- Seek, develop, and participate in marketing opportunities in the community.
- Establish working rapport with health care professionals in the territory.
Minimum Qualifications:
- High school graduate
- 2+ Years’ experience in a sales business role.
- Demonstrated capability maintaining strict confidentiality
- Proven ability to generate leads and monitor referrals
- Strong typing and computer skills
- Comfortable with closing/asking for business
- Well organized, accurate, and attentive to detail
- Excellent communication, public relations and follow up skills
- Experience with public speaking (in addition to presentation skills). Strong at persuasive and educational writing and speaking.
- Bilingual English/Spanish preferred.
Our mission at AAA MAINLINE HOME HEALTH CARE AGENCY, LLC is to provide quality care to people at all stages of life that need assistance and prefer the comfort and familiarity that their own home offers. Our compassionate, experienced caregivers help our patients enjoy a higher quality of life and cultivate a sense of confidence and satisfaction that transcends the ordinary client/caregiver relationship. Much like our staff, we consider our valued patients as part of our family—the ever-expanding All American Home Care family.
INTAKE COORDINATOR
DESCRIPTION:
Handles telephone inquiries and expands our client base. Demonstrates AAA Mainline Home Healthcare Agency’s value proposition by providing Quality, Commitment and Compassion. The Intake Coordinator is responsible for the day to day scheduling and coordinating of all visits for referred patients. Under the office manager, the Intake Coordinator works with a Care Coordination team and HR team to assure that all client needs are being expertly met while abiding by all state, federal, contract and company mandates and guidelines and are delivered in a timely manner.
PRIMARY RESPONSIBILITIES:
- Receives and responds to incoming calls and inquiries into agency services.
- Coordinates procedures to qualify potential new clients for reimbursable services:
- Verify eligibility and benefits of all Medicare, Medicaid, Commercial and Managed Care Organizations utilizing websites available and direct phone calls to MCO Insurance companies.
- Contacts service representatives at Managed Care Insurance companies to verify eligibility and benefits for home care coverage and obtain initial evaluation authorizations for patients referred for home care services.
- Notifies the state to visit the potential client.
- Sets up a visit to the home with the Client Coordinator who will deliver information, service plan and contract.
- Performs proactive outreach to source new prospects:
- Follows up on the existing database of individuals who have not yet contracted services.
- Follows up on leads.
- Maintains the database with results of all contacts.
- Performs data entry and mail review. Data entry of required insurance information in the Agency’s computer system to ensure accurate and timely reimbursement.
- Performs other job-related duties as assigned.
QUALIFICATIONS:
- Knowledge and Experience. 2 years of college plus prior experience with customer service or telephone sales is desirable but not required.
- Personal accountability. Self-motivated; organized; maintains confidentiality; complies with all policies and procedures.
- Interpersonal Skills. Friendly, persistent, and confident. Demonstrates the ability to function as a team member, excellent communication skills. Negotiation skills and the ability to influence outcomes.
- Strong written and verbal communication skills; and ability to work with a wide range of constituencies in a diverse environment.
- Ability to think critically and respond proactively to address client and employee needs.
- Excellent coaching and interpersonal skills with the ability to build trust and establish and maintain effective working relationships. Must be a team-player.
- Ability to work effectively in a fast-paced work setting using technology-based programs and platforms; perform simple accounting procedures; and maintain an effective record keeping system.
- Skilled at investigating and resolving employee/client relations issues including gathering and analyzing documentation, meeting with clinicians and supervisors, and recommending potential solutions.
- Ability to handle multiple projects, changing priorities and frequent heavy workloads which may require work outside of normal business hours.
- MUST be proficient in Gmail, Google Sheets, Google Docs, Excel, Word, and have working knowledge of EMR systems. Tech materials and systems used in office; MacBook, Slack App, Pariox
- Physical Demands:
- Ability to sit for long periods of time and use a pc keyboard.
- Able to deal with stress and conflict appropriately.
- Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.